Case Mason offers complete omnichannel fulfillment services for businesses of all sizes. We design our solutions to help your company streamline order production and shipping while increasing customer satisfaction, and we can help you reach new markets across the globe. Our experienced team will work with you directly to create a customized plan that meets your needs, budget, and timeframe requirements. Learn more about how Case Mason can efficiently manage your supply chain.

Click to ExpandOmnichannel Fulfillment

What Is Omnichannel Fulfillment?

Omnichannel fulfillment is a streamlined approach to supply chain management that allows customers to order a product from one of multiple channels and have it fulfilled by another for greater efficiency and reduced delivery times. It’s a non-linear inventory flow and management system that integrates numerous channels, or various warehouses and store locations, for flexibility in buying and delivery options. The process helps companies keep up with consumer demand in a world of increased e-commerce.

To support omnichannel fulfillment, Case Mason offers a vast array of services, including:

Assembly Kitting

For assembly kitting, our team will source the products you need, have them shipped to our warehouse, review them for quality, package them together, and ship them to your customers without you having to do anything. This allows you to focus on running your business instead of worrying about fulfilling product orders.

Subscription Box Fulfillment

Many businesses offer a subscription box service as part of their business strategy. Customers sign up for a subscription, and boxes are shipped on a monthly or semi-monthly basis to the customer’s home or business containing food products, cosmetics, toys, books, and more. Whatever items you need picked, packed, and shipped, our omnichannel fulfillment services can help. We already offer turnkey solutions for subscription boxes to an international cosmetics retailer, and our team can handle everything from receiving the individual pieces that go into your subscription box to packing and shipping them to your

e-Commerce Fulfillment

It has become increasingly easy for customers to make purchases online, leaving retailers to figure out the logistics of those purchases, related inventory, production, and shipments. Case Mason strives to take the stress out of this process, with customizable workflows and real-time inventory and tracking capabilities for full process transparency.

Pick and Pack

Upon receipt of inbound product shipments from clients, Case Mason will inventory the contents in our customized ERP system prior to storage. When customers place an order, our inventory team will pick the needed items from our warehouse and package them together for efficient order fulfillment. We also apply kit labels and arrange for package shipments to provide comprehensive service.

3PL

Omnichannel fulfillment requires a provider that understands your brand and products, offers competitive pricing, and uses flexible software systems that allow you to make changes quickly. At Case Mason, our third-party logistics (3PL) capabilities enable companies to fully outsource supply chain management. We capitalize on our relationships with a network of dependable suppliers and vendors to offer you solutions in sourcing, production, warehousing, inventory management, order fulfillment, and on-time distribution.

Benefits of Omnichannel Fulfillment at Case Mason

Your business can enjoy the many benefits of Case Mason’s omnichannel fulfillment services, including:

  • Outsourcing procurement, sourcing, inventory management, assembly, kitting, warehousing, and distribution for expert management and scalability in your operation
  • Integrating supply chain processes for greater efficiency and heightened customer service
  • Visibility and traceability within your supply chain for real-time data to avoid delays, shortages, and more
  • Capitalizing on Case Mason’s network of trusted suppliers and vendors for order fulfillment
  • Reduced investments in internal processes
  • FDA- and EPA- registered facility with numerous certifications to guarantee high quality and safe product handling
  • Quality assurance practices for auditing raw materials, mid-process work, and finished products

For a real-world example of how Case Mason helped one of our clients, AC Leak Freeze™, with order fulfillment, read our case study.

Testimonial

“In July of 2018 our company’s volume grew by over 70%. While we are a distribution center, we had a small area to kit our 7-count brownie and muffin cups. We engaged a few companies to take over this kitting function for us. Case Mason was the only company that was able to put together a plan to take it over quickly. Scott, Marty, and Sandi have been the best partners I have worked with. The transition was seamless and smooth. Their customer service is second to none. They went above and beyond my expectations in every way possible.”

  • Jim Munafo, Director of Logistics at Medifast Inc.

Case Mason Solutions for Omnichannel Fulfillment

For comprehensive omnichannel solutions for your business, partner with Case Mason for 3PL and e-commerce management. When customers order from your website or an online marketplace you use for selling your products, Case Mason will fulfill those orders quickly and easily while monitoring your supply chain from start to finish. Contact us today, and let us be a one-stop shop for your omnichannel fulfillment needs.